Frequently asked questions
What is the return policy?
Because our products are digital downloads, all sales are final and non-refundable once the purchase is complete. If you have trouble accessing your files or encounter an issue, contact us at admin@alphapathmedia.com and we’ll make sure you receive your product.
Are any purchases final sale?
Yes. All of our digital products are final sale since they are instantly delivered and cannot be returned once downloaded.
When will I get my order?
Immediately! 🎉 Once your payment is confirmed, you’ll receive an instant download link on the checkout page and by email.
Where are your products created?
All templates and resources are designed and created in-house by SoloAIPrompts. Each product is original and crafted to help solopreneurs save time and scale faster.
What if I have issues with my purchase?
If you don’t receive your files or need help, email us at admin@alphapathmedia.com. We’ll respond quickly to make sure you get your product.
How much does shipping cost?
Nothing at all — since our products are digital, there are no shipping fees. You’ll get instant access worldwide.
Is my payment secure?
Yes! Payments are processed securely through trusted providers (PayPal / NOWPayments). We never see or store your credit card or wallet details.
Can I share or resell the products I buy?
No, purchases are for your personal or business use only. Reselling or redistributing is not allowed.